Shipping Information

UK Delivery

All orders are shipped via Royal Mail Tracked 24 and 48 services for reliable and secure delivery.

Standard Delivery:

• Orders under £19.99: £6.99
• Orders £20–£29.99: £4.99
• Orders £30–£49.99: £3.50
• Orders £50+: FREE

Orders ship within 24 hours and typically arrive within 3 days.

Next Day Delivery: Available from £3.50 extra – order by 3pm for next-day arrival.

Saturday Delivery: Available – order by 3pm Friday for weekend delivery.

International Delivery

We also offer international shipping on all products excluding Jellycat. Rates and delivery times vary by location – details are available at checkout.

Returns Policy

Hassle-Free Returns

We want you to love your purchase! If you’re not completely satisfied, you can return your item within 30 days of purchase for a refund. Here’s how:

1. Email us at customer.service@contempo.pro to let us know you’d like to make a return.

2. Send the item back to us in its original condition.

Please note that return shipping costs are the responsibility of the customer unless the item is faulty. For more information, read our full Refunds Policy.

Exchanges

Changed your mind on the colour, or picked the wrong size? We’re happy to sort it. We don’t do a direct swap, so it works like this: send the original back for a refund using the steps above, then place a new order for the one you’d rather have. Same 30 day window, and it works the same way whether you’re in the UK or overseas.

Contempo is built on a clear and intentional set of values that guide every buying decision, supplier partnership, and customer interaction:

Originality – We avoid anything generic or overdone. We seek the unique, the overlooked, and the surprising.

Curiosity – We’re led by that “ooh, what’s this?” moment. If we’re excited, you will be too.

Playfulness – Whether it’s a cheeky candle or a pun-filled notebook, we believe our products should make you smile.

Design-Led Thinking – We obsess over how things look and feel. Beautiful packaging, clever design, meaningful form—these matter.

Inclusivity – Our shelves reflect a spectrum of personalities, tastes, and price points. Great design shouldn’t be elitist.

Independence – We champion small makers, independent brands, and ideas that don’t follow the crowd.

Meet the friendliest little legend ever to leave Loch Ness, sized perfectly for tiny hands.

This mini Nessie soft toy packs a whole lot of Highland charm into ten wonderfully soft centimetres. Designed by hand in the UK and suitable from birth, she makes a brilliant first friend for new arrivals and a sweet keepsake for anyone who left their heart in Scotland. Discover more Scottish gifts to pair her with.

Made from soft plush and completely machine washable, Nessie is built for everyday adventures. Find more cuddly companions in our baby and child collection.

• Suitable from birth, CE and UKCA tested
• Machine washable soft plush
• Vegan and sustainably made
• Dimensions: 10cm
• Designed by hand in the UK

Bring a little Loch Ness magic home.