Shipping Information

UK Delivery

All orders are shipped via Royal Mail Tracked 24 and 48 services for reliable and secure delivery.

Standard Delivery:

• Orders under £19.99: £6.99
• Orders £20–£29.99: £4.99
• Orders £30–£49.99: £3.50
• Orders £50+: FREE

Orders ship within 24 hours and typically arrive within 3 days.

Next Day Delivery: Available from £3.50 extra – order by 3pm for next-day arrival.

Saturday Delivery: Available – order by 3pm Friday for weekend delivery.

International Delivery

We also offer international shipping on all products excluding Jellycat. Rates and delivery times vary by location – details are available at checkout.

Returns Policy

Hassle-Free Returns

We want you to love your purchase! If you’re not completely satisfied, you can return your item within 30 days of purchase for a refund. Here’s how:

1. Email us at customer.service@contempo.pro to let us know you’d like to make a return.

2. Send the item back to us in its original condition.

Please note that return shipping costs are the responsibility of the customer unless the item is faulty. For more information, read our full Refunds Policy.

Exchanges

Changed your mind on the colour, or picked the wrong size? We’re happy to sort it. We don’t do a direct swap, so it works like this: send the original back for a refund using the steps above, then place a new order for the one you’d rather have. Same 30 day window, and it works the same way whether you’re in the UK or overseas.

Contempo is built on a clear and intentional set of values that guide every buying decision, supplier partnership, and customer interaction:

Originality – We avoid anything generic or overdone. We seek the unique, the overlooked, and the surprising.

Curiosity – We’re led by that “ooh, what’s this?” moment. If we’re excited, you will be too.

Playfulness – Whether it’s a cheeky candle or a pun-filled notebook, we believe our products should make you smile.

Design-Led Thinking – We obsess over how things look and feel. Beautiful packaging, clever design, meaningful form—these matter.

Inclusivity – Our shelves reflect a spectrum of personalities, tastes, and price points. Great design shouldn’t be elitist.

Independence – We champion small makers, independent brands, and ideas that don’t follow the crowd.

Because even the ocean’s quietest residents deserve their moment to shine.

Say hello to Jellycat’s Amuseables Michelle Mussel - the plush that proves good things really do come in small, shell-shaped packages.

Snuggled inside a soft charcoal-grey shell, Michelle’s friendly little face and corduroy legs peek out with irresistible charm. Her velvety inner lining gives her an extra dash of luxury, while her squishy bean-filled base makes her perfect for perching, posing or simply being adored.

Compact, quirky and wonderfully tactile, Michelle is a must-have for sea-life fans, collectors and anyone who appreciates a touch of underwater whimsy.

• Soft charcoal shell with velvety lining

• Smiley mussel friend with corduroy legs

• Dimensions: 10cm x 17cm x 10cm

• Suitable from birth

Ideal for gifting, display shelves or adding a bit of marine magic to your Soft Toys collection, Michelle is ready to bring a tide of smiles your way.

Dive in - this little mussel is a total catch.